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Today was Fun

weather: sunny
outside: 24.5°C
mood: ...
... for certain values of "fun". =\


I won the Totally Weird & Convoluted Bug Award at Work. Well, I win that all the time, but today's thing was particularly whacky. I saw a bizarre symptom of the problem that seemed to only happen to me and no one else. It took a whole day and a half to hunt down the exact conditions (very specific species of butterfly, very special sneeze).

I also crashed an ATM.

It ate my card, rebooted itself and barfed BIOS settings all over. Did you know that they're still running OS/2 Warp? =D

I've seen/heard about the ATM card scam. I'm fairly sure it wasn't that. No one tried to help me, ask for my PIN or anything shady like that. I always use the same machine at the same branch and the card slot didn't look odd or different to me.

I think I'll go back later this evening to see if it finished rebooting or what it's doing.

Anyway, I will be going to a bank branch tomorrow morning, but I wrote to the online banking support folks about the incident. I wanted to have a written record of things (branch, bank machine, date time stamp) so that I wouldn't be held responsible for usage of the card after it was eaten.

[Update - 2032h]

I went back out to check on the machine. It had finished booting up and was cycling through the "Please insert your card" screens. That worried me at first. I thought someone might have fished my card out. But I tried my credit card and it wouldn't accept it, so I think my card is still stuck inside.

I would have cancelled before I went through with that transaction because cash advances are loan sharking. I'd rather not have money than use my credit card for cash.

So, now the bank has security surveillance of me jabbing and then peering into the card slot. *sigh*

[Update - 2053h]

The Husband told me to change the PIN. Yeah, you need the card to change the PIN, userinfoSmart Guy™ XD

[Update - Friday, August 03, 2007 - 1328h]

I have a temporary card now... and cash for the weekend... and laughed at uproariously by cow-orkers for crashing a bank machine. S'all good. =)


Comments

( 10 comments — Leave a comment )
marnanel
Aug. 3rd, 2007 03:17 am (UTC)
Yeah, what is it about ATMs and OS/2? It is so strange-- you'd think they'd run it under emulation or something.
bride
Aug. 3rd, 2007 03:47 am (UTC)
They must all have gone through the same hardware/software vendor. It wouldn't surprise me given the dinosaur mentality of the banking industry =D
supersat
Aug. 3rd, 2007 03:19 am (UTC)
A lot of ATMs seem to run OS/2... No idea why, except that they haven't bothered to port old ATM code to newer platforms?

Other ATMs run WinCE or some other version of Windows. I'm not sure that's any better.
bride
Aug. 3rd, 2007 03:44 am (UTC)
I wonder if it's because the hardware is insanely old and simply can't run (walk? crawl?) anything else...

I think the SilverCity (cinema) Fast Lane pay booths use either Win98 or Win2K. I've seen them go belly up too. It wasn't my fault, but I wish it were =D
supersat
Aug. 3rd, 2007 04:01 am (UTC)
I think they use OS/2 even on new hardware.

Also, changing the PIN usually doesn't do much. Most banks hash and encrypt your card number and some other details on the magnetic stripe and use that as the "natural" PIN. Then, they store the offset of the PIN you enter from the natural PIN on the magstripe. This lets you change your PIN without changing anything in a database, and lets banks offer standalone PIN changers. Of course, if someone already has a copy of your magstripe and PIN, this means that changing your PIN does NOTHING.
(Deleted comment)
bride
Aug. 3rd, 2007 05:28 am (UTC)
I goosh to hear that. =}

It would save me the trouble of having to add up all the amounts when I have multiple cheques to put in one deposit. =)
(Deleted comment)
bride
Aug. 3rd, 2007 05:01 am (UTC)
it was rock solid

Until it eats the customer's debit card and spontaneously reboots. XD
instinctive
Aug. 3rd, 2007 05:46 am (UTC)
I immensely enjoyed the way you wrote this entry. It made me smile. :)

I hope all your bank card stuff gets sorted out
bride
Aug. 3rd, 2007 06:02 am (UTC)
Aaw, thanks =)
( 10 comments — Leave a comment )

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eLouai
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The Bride of the First House

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