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When Do I Not Talk About Work?

weather: mostly sunny
outside: 22°C
mood: okay
music: Mozart - Violin Concerto, K 216, Allegro
I'm here at work again. I lost a few hours of work time yesterday afternoon because I had to host a Remote Access session for long distance debugging. Developer-Guy-Over-There™ couldn't reproduce a crasher on his machine no matter what he did, but it crashed consistently for us.

Remote Assistance under WinXP is a funky thing. All you need is the connection and a .NET Passport (Hotmail) account. You go to Start->Help and Support. In the right hand column, you click on "Invite a friend to connect to your computer with Remote Assistance", follow the instructions and you can have someone connect to your machine and take control as if they were in your place. You could also do it over Windows Messenger; right-click on the contact and go down to "Ask for Remote Assistance".

So, that was wonderful. But, as FUN as it was to watch him crash the application over and over again, I couldn't get any of my work done. XD I have two machines already, but they're sharing a monitor. I have to keep an eye on the RA session in case Dude needs to ask me stuff. Needless to say, I'm getting a second monitor for my Remote Access machine, but yesterday was the first time the remote debugging took that long, so it was the first instance of Me Being Stuck™. =P

Judging by what I read and hear, I think I'm one of the few people who actually likes her job and loves working. I go bananas when I'm not working. Sure, there are frustrations and pressure, but that just comes with the territory. It also comes with that thing called Life. There's always a way to deal with it. Call it Slave Mentality if you want, but I like it here.

I'll never be frustrated with work ever again because I'm just thrilled to even be working.

                    — Me, September 2001,
                    Upon accepting the offer for my current position.


Comments

( 4 comments — Leave a comment )
pasticcio
Sep. 7th, 2003 12:53 am (UTC)
Wow, that Remote Assistance thing is pretty cool. Does that compromise your computer though? Is it like hacking?

I love my job as well. I think we're very fortunate to love what we do :)
bride
Sep. 7th, 2003 01:16 pm (UTC)
Does it compromise your house to ask a plumber to come over and fix your pipes? Is that breaking and entering? No. =)

You're specifically allowing someone to access your computer. You have safeguards, you can hit ESC and regain control at any time. But, yes, a hacker could come in the same way as the Remote Assistance connection. They have to connect somehow, just like your plumber or piano tuner would need to walk in through your door.

Of course, if you don't take the necessary precautions - locking/bolting your doors, closing your windows, install virus scanners, firewalls, disable unused ports, etc. - yes, your house/computer can be compromised. It's up to you to protect your machine and only allow the people you trust to access.
astral
Sep. 7th, 2003 10:30 pm (UTC)
how do you disable unused ports on windows? using the xp built in firewall? (i have a firewall, sygate but can't find out how to allow only certain ports)
bride
Sep. 7th, 2003 10:34 pm (UTC)
I use Zone Alarm.
( 4 comments — Leave a comment )

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bride
The Bride of the First House

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