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Fido Sucks

I'm trying to cancel my MIL's old cell phone plan with Fido. Get this, there's a secret number for cancellations that's not published anywhere.

1-888-259-3436


It's not on the statements, it's not on the Fido website. They have 30+ minute waits once your call goes through. They've been having "technical difficulties" for at least a week now because I tried last week and it was the same situation.

Comments

( 2 comments — Leave a comment )
(Anonymous)
Feb. 23rd, 2006 12:19 am (UTC)
Fido Sucks
Hey there,

Thanks for posting that info on your website with Fido's cancellation number. Damn Fido doesn't publish any information on their website explaining how to cancel a phone line. However I seemed to get a better response from that phone number than you did as I was only on hold for about 30 seconds before I got to speak to someone.
bride
Feb. 23rd, 2006 12:22 am (UTC)
Re: Fido Sucks
Wow, you're welcome! Glad to be of help =)
( 2 comments — Leave a comment )

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eLouai
bride
The Bride of the First House

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